Negativity: Theirs, Yours & Ours, 8 hours (sworn & non-sworn)
Negativity in the workplace is a phenomenon that, in some organizations, has become a cultural norm. Negative thinking and behavior is a choice. In this course staff explore their own experience of negativity and assess its impact. The instructor helps the participants identify the sources of negativity: the “clients,” the department or division, co-workers, and/or themselves. Participants acquire workplace survival skills and communication strategies to limit and manage personal and others’ toxic, negative behavior. This course helps participants understand the reasons they choose negative thoughts and actions. At the end of the day, individuals and groups create Action Plans and anti-negativity materials to take back to their workplace(s) and home(s).