STC: 0920-061263
This course discusses, reviews, and examines the relationship between staff’s professional and personal conduct and the department’s ability to do its work well. Jail staff reflect on their personal and professional boundaries and learn techniques that equip them to better achieve the intended results for themselves and their department. Participants examine the possible disconnect between the realities of their workplace culture and ideal standards of professional behavior. How to effectively communicate with coworkers and inmates is also taught, modeled, practiced and learned. This is a skills course and a culture improvement course taught by veteran county jail personnel.