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Critical Skills for Juvenile Facilities Staff, 8 hours

STC: 0920-036926

Time is limited to make an impact on detained youth, but it is possible if all staff members consistently use the same strategies to meet the challenge and deal with their charges in a firm, fair, and consistent manner. The need to cover shifts 24/7 (with a variety of staff) makes it crucial that everyone be “on the same page.” This course covers the basics from de-escalation, to five-minute counseling sessions. The focus is on building a working relationship with a detained youth that can motivate desire to change. This is a robust course.