The Changing Jail Profile and Enhanced Interpersonal Communication Skills, 8 hours
Jails are stressful places to live and work, and the inflow of different types of inmates creates classification issues. Classification concerns create other issues: ensuring staff and inmate safety, managing a high-risk population, modifying facilities, increasing programming options, and the growing complexity of delivering programs. More than ever, our correctional deputies and support staff need enhanced interpersonal communication skills – both verbal and nonverbal. This customized course highlights the changes your site may be experiencing, and trains staff to both proactively manage inmates and to deescalate potential trouble situations both through the use of high-impact verbal and non-verbal interpersonal communication skills.