Supervisors and Managers as Change Agents
This course is for managers and supervisors who are tasked with implementing departmental or organizational changes. Our training presents tools and techniques to help staff define new or changing roles, establish individual and departmental responsibilities, address resistance, and encourage employee buy-in. Participants develop their own models for introducing change to employees, and practice tactics to dissolve conflicts arising from change. Managers and supervisors learn how to assess stress danger signs in staff, and they leave with tools to help them address change on a one-on-one level. This course helps staff deal with transformation and supports managers and supervisors in this tricky leadership area.