» STC / Probation Courses
Non-Sworn Courses
- » Becoming Customer Service Stars
- » Boomers, Gen X, and Gen Y: Working Together
- » Business and Report Writing, 16 hours
- » Changing Roles- The Shift from Line Staff to Supervisor
- » Clerical Core, A Custom-Build Program
- » Communicating with the Mentally Ill
- » Communication Skills for Support Staff
- » Conflict Resolution Skills for Non-Sworn Probation Staff
- » Consulting Services
- » Controlling Stress on the Job
- » Course Design and Execution
- » Customer Service Excellence
- » Dealing with Difficult People
- » Dealing with Difficult People and Staying Organized: Working Smarter and Not Harder, 16 hours
- » Getting Control of Your Workday
- » Handling Change in Law Enforcement: Changing Times and Changing Lives
- » Improving Writing Skills for Non-Native Speakers
- » Making Meetings Matter!
- » Making Meetings Matter! – Managers
- » Negativity: Theirs, Yours and Ours
- » Organizational Skills for Peak Performance
- » Personal Effectiveness: Strategies for Effective Living
- » Power Skills for Promotion, 16 hours
- » Public Speaking and Speaking On-the-Spot
- » Team Building for Non-Sworn Probation Staff
- » Team Building for Positive Communication
- » The Outstanding Assistant
- » The Promotional Exam and Interview Skills, 16 hours
- » Time Management 101
- » Workplace Writing Skills for Professional Support Staff
- » Writing Skills for Executive Secretaries and Support Staff
- » Writing Skills for Support Staff, 16 hours
