» STC / Sheriff's and Corrections Courses

Support Staff Courses

• » Becoming Customer Service Stars
• » Boomers, Gen X, and Gen Y: Working Together
• » Breaking the Code on Gender Communication
• » Business and Report Writing, 16 hours
• » Communicating with the Mentally Ill
• » Communication Skills for Support Staff
• » Conducting Effective Performance-based Evaluations
• » Conflict Management
• » Confronting Transformation: Dealing with Change at Work
• » Controlling Stress on the Job: Setting Goals and Choosing Change
• » Curriculum Course Design and Execution
• » Customer Service Excellence
• » Dealing with Difficult People and Staying Organized: Working Smarter and Not Harder, a two-day course
• » Dealing with Difficult People: They’re Mad, Now What?
• » Developing and Maintaining Ethical Standards in Law Enforcement
• » Diversity: Beyond Race and Gender
• » Gay, Lesbian, and Transgender Client Management
• » Getting Control of Your Workday!
• » Handling Change in Law Enforcement: Changing Times and Changing Lives
• » Improving Writing Skills for Non-Native Speakers
• » Making Meetings Matter for Managers
• » Negativity: Theirs, Yours & Ours
• » Organizational Skills for Peak Performance
• » Personal Effectiveness: Strategies for Effective Living
• » Power Skills for Promotion, 16-hour course
• » Public Speaking and Speaking On-the-Spot
• » Team Building for Non-Sworn Detention Staff
• » The Outstanding Assistant
• » Time Management for Peak Performance
• » Workplace Writing Skills
• » Writing it Right for Supervisors
• » Writing Skills for Executive Secretaries
• » Writing with Confidence