Terms of Service

Cancellation Policy

Cancellations are allowed up to 12 business days prior to the course and must be submitted in writing or via email.

Conduct and Professionalism

All participants are expected to maintain professional conduct while attending training courses.

Contacting Us

If you have any questions about this legal notice, please contact us.

Course Fees

Cost for courses varies according to the sponsoring agency, department, or company. These costs are arranged with the sponsoring entity and fall in line with the standard expectation.

Probation and Sheriff departments are registered with the Corrections Standards Authority (CSA) in Sacramento and are certified to adhere to the Standards for Training in Corrections (STC). STC courses follow generally accepted tuition and participant capacity guidelines. Please inquire for clarification about those costs if needed. We’d be happy to go review the formulas used to attain course costs. Per STC requirements, minimum class size is 16, maximum class size is 20. Contact our office for courses over the maximum of 20 per class.

Payment Policy

Payment is due in 45 days from the invoice date.

Proprietary Rights

You acknowledge and agree that all content, photos, and materials available on this web site are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by Custom Training, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content. In addition, use of the content or materials for any purpose not expressly permitted in these Terms of Use is prohibited.