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Communication Skills for Support Staff, 8 hours

Being a good communicator means more than just getting your point across. Participants examine their communication skills: speaking and listening. At the same time, law enforcement support staff gain exposure to and an understanding of behavior modification techniques that support more positive interactions. This is a communication nuts-and-bolts course designed to give staff updated skills to perform professionally, safely, and efficiently in any context. This class supplies simple communication strategies that get results, quickly and consistently.