AB 268 When to Refer for Mental Health or Medical Services
STC class
The most common and sharpest professional tool the Probation Correctional Officer (PCO) has is his/her ability to communicate effectively and engage in support for the youth in pro-social...AB 268 Recognizing and Managing Mentally Disordered Youth in a Detention Setting
STC 0623 8924 More mentally disordered youth are filling our juvenile halls and camps than ever before. Recognizing these behaviors and managing this population has become more and more vital...
Addict/Alcoholic Probationers and Recovery, 4 hours
STC: 0920-061625 Addiction can be puzzling, and this class helps the participant understand diagnostic criteria and stages of addiction. Staff use Motivational Interviewing skills to engage the probationer in recovery...
Addict/Alcoholic Probationers and Recovery, 8 hours
STC: 0920-036642 Addiction can be puzzling, and this class helps staff “break the code.” Participants use Motivational Interviewing (MI) skills to engage the probationer in recovery as you partner with treatment programs...
Addiction Maze, 8 hours
STC: 0920-081904 Updated, this course guides participants through current addictions both behavioral and chemical. Staff learn about addiction and the brain, interventions, and current treatment strategies. Find out why some...
Adolescent Brain Development Leading to Adverse Choices
STC: 0476 9752 Sexually, adolescents mature about two years earlier than they did 100 years ago. Today’s children, suddenly in some cases, find themselves in grown-up bodies earlier than in...
Adult Legislative/Case Law Update, 8 hours
New course This course focuses on new and existing legislation and case law that impact adults in community corrections and probation. Topics covered include newly enacted legislation, interpretation and application...
Adult Legislative/Legal Update, 8 hours
New course This course focuses on new and existing legislation and case law that impact adults in community corrections and probation. Topics covered include newly enacted legislation, interpretation and application...
Advanced Supervisor Skills Development, 8 hours
STC: 0881 9542 This skills course guides supervisors to clearly see the differences between managing and leading staff and seeks to strengthen their skills to lead rather than simply manage....
Analytical Report Writing Skills, 4 hours
STC: 0920-071816 The evaluation is a vital section of a probation report, and perhaps the most difficult to write. Building an argument for a particular recommendation and a set of...
Analytical Report Writing Skills, 8 hours
STC: 0920-071656, Full course update summer, 2016 The probation officer’s evaluation is the most essential section of the probation report, and it can be challenging to write. Participants are reminded...
Analytical Incident Report Writing- Field Staff, 4 hours
STC: 0920-066502 This course clarifies the Analytical Incident Report and teaches a step-by-step approach that shows field staff how to write it well - every time. Participants learn a simple,...
Becoming Customer Service Stars, 8 hours (sworn & non-sworn)
STC: 0920-043572 Public sector employees may not always think of themselves as customer service providers. Becoming Customer Service Stars teaches the skills needed to achieve customer service excellence and explores...
Boomers, Gen-X, Gen Y, and Z: Working Together
STC: 0920-026476 Each of the generational groups has a different value system and way of experiencing the world and the workplace. This course is tailored to fit your department's unique...
Brief Crisis Intervention Counseling for Facilities Staff, 8 hours
STC: 0920-042085 This dynamic, interactive class combines vital counseling skills and strategies for daily interaction with clients/juveniles using all the components of effective crisis diffusion. Participants learn the steps involved...
Building Rapport with Youth – Facilities, 4 hours
new course Building rapport with youth and using simple behavior modification strategies prepares juvenile facilities staff to interact and work with kids more safely and effectively. Facilities staff identify challenges they experience...
Building Rapport with Youth – Facilities, 8 hours
STC: 0920-037027 Building rapport with youth and using simple behavior modification strategies prepares juvenile facilities staff to interact and work with youth more safely and effectively. Staff identify challenges they experience and practice...
Building Trust and Morale in Probation Departments
STC class
All probation departments in our state share common visions- to create a safe, trusting, and inclusive environment developing a culture of trust and maintaining positive morale. Working with...Business and Report Writing, 16 hours
This two-day course focuses on business writing fundamentals: how to effectively draft, edit, and revise letters, memos, proposals, progress/status reports, and fact sheets. Clarity and conciseness, on the word and...
Strengthening Case Documentation: Case Notes
new class
Maintaining quantifiable and accurate case notes is essential for probation officers to reduce liability and ensure effective case management. This class covers the best practices, beginning with...Changing Roles- The Shift from Line Staff to Supervisor, 8 hours (sworn & non-sworn)
STC: 0920-061946 This course focuses on change and the changing roles line staff experience as they move to management. Often when line staff promote, they find themselves in the new...
Child Welfare and Law, 8 hours
This course answers questions probation staff may have about the Child Welfare System . Child Welfare and Law details how the Child Welfare System works. It may be helpful for...
Cognitive/Behavioral Skills for Probation Staff, 8 hours
STC: 0920-070900 Cognitive/behavioral treatment methods have been proven to be effective. Some staff know how and why cognitive/behavioral treatment works. Outside partners and service providers are delivering some of these...
Collaborating with CBOs, 8 hours
new course
This course is designed to engage probation staff and community-based organizations (CBOs) to discover and affirm their common goals. CBOs and probation professionals come together in one day...Communicating with the Mentally Disordered, 8 hours
STC# 920-42072 This course provides skills necessary to identify several mental disorders. It familiarizes participants with difficulties associated with communicating with the mentally disordered. Probation officers learn to identify the...
Communication Skill Building for Juvenile Facilities Staff, 8 hours
STC: 0920-008245 Juvenile Facilities staff examine their own value systems while, at the same time, discuss challenges that detained youth face daily. Participants learn, practice, and retain behavior modification communication techniques that...
Communication Skills for Support Staff, 8 hours
Being a good communicator means more than just getting your point across. Participants examine their communication skills: speaking and listening. At the same time, law enforcement support staff gain exposure...
Communication Skill Building for Juvenile Facilities Supervisors, 8 hours
STC: 0920-008224 Probation department supervisors identify and discuss current communication practices between staff and youth. Supervisors assess their own communication styles and practices that impede a positive and safe environment...
Community Collaboration & Common Goals, 4 hours
STC: 0920-082781 This course is designed to engage probation staff and community-based organizations (CBOs) to discover and affirm their common goals. CBOs and probation professionals come together in one day...
Community Collaboration & Common Goals, 8 hours
STC Number 0920-063458 This course is designed to engage probation staff and community-based organizations (CBOs) to discover and affirm their common goals. CBOs and probation professionals come together in one...
Conflict Management, 8 hours
STC: 0920-038753 This course addresses unmanaged conflict. Participants discuss unresolved workplace conflicts that often have disastrous consequences: increased anxiety, anger, intimidation, blame, resentment, and loss of productivity. The instructor provides...
Conflict Resolution Skills for Mental Health Staff, 8 hours
This course addresses unmanaged conflict. Participants discuss unresolved workplace conflicts that often have disastrous consequences: increased anxiety, anger, intimidation, blame, resentment, and loss of productivity. The instructor provides the tools...
Contemporary Diversity, 8 hours
Values and life experience play a big part in how we interact at work. Whether we are line level staff, supervisors, or department managers, most of us operate from our...
Contemporary Diversity, 8 hours (sworn & non-sworn)
STC: 0920-079162 Often delivered as a system-wide course, this popular course examines how values and life experience play a big part in how we interact at work. Whether we are...
Contemporary Diversity, 8 hours (sworn & non-sworn)
STC: 0920-079162 Often delivered as a system-wide course, this popular course examines how values and life experience play a big part in how we interact at work. Whether we are...
Controlling Stress on the Job: Setting Goals and Choosing Change, 8 hours (sworn & non-sworn)
STC: 0920-026477 What are the root causes of stress in your work life? This class affords the opportunity to examine stressors that lower your productivity; affect job satisfaction, and impact...
Controlling Stress on the Job: Setting Goals and Choosing Change, 8 hours (sworn & non-sworn)
STC: 0920-026477 What are the root causes of stress in your work life? This class affords the opportunity to examine stressors that lower your productivity; affect job satisfaction, and impact...
Controlling Stress on the Job, 8 hours
What are the root causes of stress in your work life? This class affords the opportunity to examine stressors that lower productivity; affect job satisfaction, and impact health, professional, and...
Counseling Skills for Time-Constrained Facilities Staff, 8 hours
STC: 0920-014445 This course is geared toward counselors in camps and juvenile facilities who gather large amounts of information in a short period of time. Because youth need to feel supported...
Counseling the Dual-Diagnosis Client, 8 hours
Many times the client with a mental disorder diagnosis also uses/abuses psychoactive drugs—drugs that get a person “high.” Both legal and illegal psychoactive drugs interfere with the psychotropic medications prescribed...
Courtroom testimony, 4 hours
STC # 0356 3146 Key aspects of courtroom testimony are covered, and participants are exposed to needed behaviors, so they can establish themselves as competent witnesses in and out of...
Courtroom Testimony, 8 hours
STC: 0920-026485 All aspects of courtroom testimony are explored in depth as participants identify and retain the needed behaviors to establish themselves as competent witnesses in and out of the...
Courtroom Testimony, 8 hours
STC: 0920-026485 All aspects of courtroom testimony are explored in depth as participants identify and retain the needed behaviors to establish themselves as competent witnesses in and out of the...
Creating Healthy Workplace Relationships, 8 hours
We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This course helps staff work towards being that unforgettable...
Creating Healthy Workplace Relationships, 8 hours (sworn & non-sworn)
new course We have all met that dynamic, charismatic person who just has a “way with others,” and has a way of being remembered well. This course helps staff work...
Creating Strong Educational Groups for Optimal Outcomes, 8 hours
Telling is not educating. This is a course that includes adult learning theory and turns it into an easy-to-understand, effective practice. This course teaches how to create from scratch, or...
Credits for Time Served (CTS), 8 hours
STC: 0920-042908 CTS provides probation officers assigned to adult investigations or supervision with information regarding sentencing credits. In addition to statutory requirements, issues regarding entitlement for actual and good time...
Criminal Interviewing, 8 hours
new course The course provides the foundation in psychology, communication, and motivation necessary for effective interviewing including a systematic review of interview preparation, rapport building, question construction; overcoming denials, including...
Criminal Personality, 8 hours
STC: 0920-040005 Criminal research shows that criminal behavior may be a result of experiences that began early in life. Criminal Personality explores how the family unit can produce a criminal, and what...
Crisis Diffusion, 4 hours
STC: 0920-037033 This vital course imparts to facilities staff a volume of information about how to identify and interpret warning signs and triggers. Oppositional Defiant Disordered minors, those who have...
Critical Incident Leadership: Critical Thinking and Decision-Making for Law Enforcement, 8 hours
STC: 0920-082790 Law enforcement professionals are required to make decisions under conditions of high stress and limited information. The quality of those decisions defines the effectiveness of leaders at all level of...
Critical Incident Leadership: Critical Thinking and Decision-Making for Law Enforcement, 8 hours
STC: 0920-082790 Law enforcement professionals are required to make decisions under conditions of high stress and limited information. The quality of those decisions defines the effectiveness of leaders at all level of...
Critical Skills for Juvenile Facilities Staff, 8 hours
STC: 0920-036926 Time is limited to make an impact on detained youth, but it is possible if all staff members consistently use the same strategies to meet the challenge and...
Crystal Methamphetamine Update, 8 hours
STC: 0920-037032 This course begins with an investigation of the physiology and pharmacology of crystal methamphetamine in its various forms and the identifiable symptoms of use/abuse/dependence. Use and impact of...
Crystal Methamphetamine Update, 8 hours
“Crystal” is - for some- an illegal drug of choice nationwide. Physiology and pharmacology of the drug in its various forms is the foundation of this class. However, it also...
Customer Service Excellence, 4 hours (non-sworn)
This class explores needed skills to achieve customer service excellence as well as the impact of interpersonal staff relationships that may help or hinder that process. Participants evaluate areas that...
Customer Service Excellence & Evidence Based Practice, 4 hours (sworn & non-sworn)
STC: 0920-032207 With the implementation of Evidence Based Practice (EBP), the need to practice excellent customer service becomes more crucial. Creating productive relationships with outside partners is even more important to...
Customer Service for Optimal Outcomes, 8 hours
Public sector employees may not always think of themselves as customer service providers. This course teaches the skills needed to achieve customer service excellence and explores the impact of interpersonal...
Dealing with Difficult People: They’re Mad Now What? 8 hours
In this advanced customer service skills course, participants are shown that all internal and external contacts are customers: “clients,” line staff, managers, and professional support staff. Emphasis is on communication....
Dealing with Difficult People: They’re Mad, Now What?, 8 hours (sworn & non-sworn)
STC: 0920-040313 In this advanced customer service skills course, participants are shown that all internal and external contacts are customers: “clients,” line staff, managers, and professional support staff. Emphasis is...
Deciphering the Criminal History, 8 hours
new course Deciphering criminal history records can be difficult and cumbersome, even for a seasoned investigator. It becomes increasingly difficult when an offender’s criminal history record is lengthy or spans...
Defensive Tactics, 8 hours
STC: 0920-069668 This course covers practical application and training in the departmentally approved physical restraint techniques and defensive tactics. Also covered is the department's "offender control" policy and positive confrontation verbal...
Detention Officer Ethics, 8 hours
new course There are classification issues, changes in inmate profile and length of stay, operational and systems changes, and new methodologies. Correctional officers are responding to a host of realities...
Determinate Sentencing Law- Basic, 16 hours
STC: 0920-042341 Determinate Sentencing Law - Basic, ( 16 hours) covers vital material probation officers need in the determination of eligibility, suitability and the calculation of maximum prison or jail...
Developing the Well-Rounded Officer, 8 hours
STC: 0950 1192 This useful course provides skills and information to enable the probation officer or probation corrections officer to better appreciate their position within the context of the entire...
Dialectical Behavioral Therapy (DBT) Skills for Better Adolescent Decision Making, 8 hours
STC 0156 6502
In this course learners are exposed to Dialectical-Based Therapy skills including core mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness. Participants learn how to best support teens...
Diversity, Equity, and Inclusion
STC 0047 4588 Diversity, Equity, and Inclusion scrutinizes potential stereotypes and/or implicit biases staff might hold toward groups including African American, Latinx, Asian Americans, LGBTQI+, repeat offenders; those with disabilities...
Diversity, Equity, and Inclusion, 4 hours
The course Diversity, Equity and Inclusion scrutinizes potential stereotypes or implicit biases staff might hold toward groups including African American, Latinx, LGBTQ+, repeat offenders; those with disabilities or mental health and...
Document Editing Skills for Sergeants, 8 hours
STC: 0920-022075 This course presents a simple, standardized process for giving writers feedback on a document. The writer is able to make corrections more easily and with a clear idea...
Document Editing Skills for Supervisors, 8 hours
This course presents a simple, standardized process for giving writers feedback on a document. The writer is able to make corrections more easily and with a clear idea of what...
Double Challenge: Addiction and Mental Disorders- The Addiction Course, 8 hours
This class is an overview of addiction, diagnosis, and treatment. It covers the physiology and pharmacology of the most common psychoactive drugs of abuse, how they are used in concert,...
Double Challenge: Mental Disorders and Addiction- The Mental Disorder Course, 8 hours
This class is an overview of the symptoms and features of the most common mental disorders and the particular treatment and medications generally prescribed for each. The class explores the...
Drug Identification & Influence Recognition, 16 hours
STC 0887 4753 This 16-hour course consists of drug identification and influence recognition training for alcohol, CNS Depressants, CNS Stimulants, Cannabis, Narcotic Analgesics, Hallucinogens, Inhalants, and Dissociative Anesthetics. Participants will...
Drug Recognition & Trends – Updated – 8 hours
updated again STC: 0920-075770 This already solid course benefits from additional, new content and now provides participants with the “hands-on” experiences that create genuine expertise that assists in supervision, equips...
Drug Recognition & Trends – Updated – 8 hours
STC: 0920-075770 There is a new generation of drug user and there are new problems with old drugs. Do you know what drugs are being abused and how? What about...
Drug Recognition & Trends Updated, 8 hours
There is a new generation of drug user and there are new problems with old drugs. Do you know what drugs are being abused and how? What about the Nexters...
DSL & CTS, 8 hours
STC: 0920-068323 This DSL/CTS course covers vital updated and advanced DSL and CTS material probation officers need in order to determine probation eligibility and correctly calculate maximum prison or jail...
DSL Update (Advanced), 8 hours
STC: 0920-042833 This course covers vital updated and advanced DSL material probation officers need in order to determine probation eligibility and correctly calculate maximum prison or jail exposure in more...
DV and Stalking: Adult and Juvenile Dynamics
new class
Correctional and probation officers examine the essential role probation supervision, both in and out of custody, plays in preventing, identifying, and responding to domestic violence. The class...Dysfunctional Families and Probationers, 8 hours
STC: 0920-031566 The family system from which a probationer comes has impact on the probability of re-offending. Understanding the dynamics of these family systems aids the probation officer in making...
EBP Implementation Basics: Assessment, Case Planning, and Supervision Skills, 8 hours
STC: 0920-057384 Implementation of Evidence-based Practices into department operations is most effective when line staff understand the connections between assessment, case planning, and measuring outcomes. The purpose of the course...
EBP – Skills You Can Implement Today, 8 hours
STC: 0920-061936 Evidence-based principles and applying that body of research to specific operational practices is industry innovation and changes have been happening throughout our state and country. Yet, most probation line...
EBP Implementation Success, 8 hours
STC: 0920-057324 Implementation of Evidence-based Practices into department operations in a permanent way is an "all-hands-on-deck" cultural undertaking and a large-scale operational shift, starting small and building out as results...
Effective Communication for Positive Outcomes
STC class
Working as a corrections officer, DPO, middle manager, or an executive officer in a probation setting demands effective, professional grade communication styles and skill sets. The role of...Emergency and Natural Disasters: How Prepared are We? 8 hours
new course Most jails and correctional facilities are not prepared to respond to and recover from disasters and emergencies. Inmates are often vulnerable and require protection and management. Correctional deputies,...
Emotional Intelligence for Effective Interactions
Competent probation officers must possess exceptional interpersonal skills, in addition to successfully managing the rigors of a diverse caseload. With the skills that help officers regulate their emotions, they can...
Emotional Intelligence for Effective Interactions, 8 hours
new course In addition to successfully managing the rigors of a diverse population, competent officers must possess exceptional interpersonal skills. Without the skills that help officers regulate their emotions, they...
Emotional and Psychological Fitness for Work, 8 hours
A career in any "helping profession" can create negative mental and psychological effects for staff and their families, and commonly results in related costs to their department through staff turnover...
Emotional and Psychological Health and Survival on the Job, 8 hours
STC: 0920-061266
A career in law enforcement often creates negative mental and psychological effects for staff and their families, and commonly results in related costs to agencies through staff turnover...Emotional and Psychological Health & Survival On The Job, 8 hours
STC: 0920-061266 A career in law enforcement often creates negative mental and psychological effects for staff and their families, and commonly results in related costs to agencies through staff turnover...
Enhancing Offender Engagement, 4 hours
STC: 0920-061932 The Probation Officer (PO) is a change agent who must use professional-grade offender engagement skills. The ability and deportment of the PO to engage the probationer in the...
Enhancing Offender Engagement for Correctional Officers and Re-entry Staff, 4 hours
STC: 0920-061932 Staff who work specifically to promote and produce positive outcomes for re-entry of offenders are change agents who must use professional-grade offender engagement skills. The ability and deportment...
Enhancing Victim Interviewing Skills, 8 hours
STC: 0920-027575 This course reviews the mechanics and theory base of the cognitive interview model universally used by law enforcement personnel. The course aids participants in identifying unique challenges they...
Evidence-Based Practices, Demystified, 8 hours
STC: 0920-055273 This course acquaints staff with the eight Evidence-based Principles and promotes a more focused understanding of Evidence-based Principles' (EBP) roots, context, interdependency, and importance. Reducing recidivism, decreasing harm...
Evidence-Based Practices, Demystified for Correctional Officers, 8 hours
STC: 0920-055273 This course acquaints staff with the eight evidence-based principles and promotes a more focused understanding of EBP’s roots, context, interdependency, and importance. Like effective business practices, monies spent...
Evidence Based Practice (EBP) and Motivational Interviewing (MI) In One Day, 8 hours
STC: 0920-065965 This class is used to inform the new learner about EBP and MI or act as a review for those who have had the introductory EBP/MI material before...
Evidence-based Practices – Overview- 4 hours
STC: 0920-063172 This accelerated course teaches participants the eight evidence-based principles and promotes a clear understanding of Evidence-based Principles' (EBP) roots, context, interdependency, and importance. This overview course clarifies EBP...
Excited Delirium and Sudden In-Custody Deaths: Prevention and Management Skills, 8 hours
STC: 0920-069051 Over the past decade, increased attention has been paid to the sudden and seemingly inexplicable deaths of some highly agitated subjects being held in custody. In most cases,...
Excited Delirium and Sudden In-Custody Deaths: Prevention and Management Skills for Detention Staff, 8 hours
STC: 0920-067039 Over the past decade, increased attention has been paid to the sudden and seemingly inexplicable deaths of some highly agitated subjects being held in custody. In most cases,...
Expert Report Writing Skills: Liability Mitigation, 8 hours
STC: 0920-015412 Department and personal liability is mitigated in this highly interactive course that covers the liability of weak incident reports and crime reports. Mock trials, practice depositions, department standards,...
Facilitated Problem Solving, 8 hours
STC: 0920-014651 In this leadership course, department personnel get the opportunity and guidelines to learn the processes needed to redefine and/or create new programs, policies, and procedures. Learners practice the...
Family Violence Dynamics, 8 hours
STC: 0920-031593 Domestic or Relationship Violence embeds itself in the family system and includes other victims. Instruction in the most current methods of intervention and treatment resources create a high-impact...
Fulfilling the Mission- Armed or Unarmed: Revisiting the Probation Mission, 8 hours
new course Many probation departments have “armed up” over recent years. Training for use of a firearm takes a lot of training hours, a fact that may produce the effect...
Gen X, Gen Y and Boomers: Getting It Together, 4 hours
STC: 0920-045498 Each of these generational groups has a different value system and way of seeing the world! Different doesn’t have to mean wrong! This course gives participants the knowledge to...
Handling Change in Law Enforcement: Changing Times and Changing Lives, 8 hours
STC: 0920-038739 This course teaches participants how to understand and cope with rapid change in both their own lives and in the professional environment of Corrections. The focus is on...
Home Visits: Probation Officer Field Safety & Effective Search Tactics, 8 hours
STC: 0920-062457 This high impact, extremely interactive and useful course uses real scenarios to review the fundamentals of officer safety while ensuring effective, legal searches of dwellings and cars, etc....
How To Cope with Toxic Co-Workers, 8 hours
STC: 0920-074181 This course trains staff to deal effectively with four types of toxic co-worker: those staff with entitlement attitudes, the negative complainers, the non-team players, and the "toxic talkers" who...
How To Cope with Toxic Co-Workers, 8 hours
STC: 0920-074181 This course trains staff to deal effectively with four types of toxic co-worker: those staff with entitlement attitudes, the negative complainers, the non-team players, and the "toxic talkers" who...
How to Cope with Toxic Co-Workers, 8 hours
This course trains staff to deal effectively with four types of toxic co-worker: those employees with entitlement attitudes, the negative complainers, the non-team players, and the toxic talkers who create...
Human Trafficking, 4 hours
new course This four-hour course meets the requirement for law enforcement training as mandated in California's Proposition 35. The curriculum was developed directly from the Train the Trainers curriculum provided...
Human Trafficking, 8 hours
STC: 0920-073235 This course teaches participants about the dark realities of the hidden, underground world of modern-day slavery. Many Americans do not know the extent to which human trafficking is...
Human Trafficking, 8 hours
STC: 0920-073235 This course teaches participants about the dark realities of the hidden, underground world of modern-day slavery. Many Americans do not know the extent to which human trafficking is...
Human Trafficking Update, 8 hours
This course teaches participants about the dark realities of the hidden, underground world of modern-day slavery. Many Americans do not know the extent to which human trafficking is alive in...
Impact of Addiction on Individuals, Families, and the Community, 8 hours
STC: 0920-031570 Addiction to alcohol and/or drugs affects not only the user but those around him or her. Probation officers learn to quickly screen a probationer for alcohol/drug abuse/dependence in...
Improving Writing Skills for Non-Native Speakers, 8 hours
Writing skills can be a big workplace challenge for non-native English speakers. Improving Writing Skills for Non-Native Speakers reviews the smallest building blocks of written English with focused grammar review...
Improving Writing Skills for Non-Native Speakers, 8 hours (sworn and non-sworn)
STC: 0920-026041
Writing skills can be a big workplace challenge for non-native English speakers. Improving Writing Skills for Non-Native Speakers reviews the smallest building blocks of written English with focused...
Incentives-based Supervision
new class
Many probationers are not taking their court-appointed supervision seriously, and a demand for updated supervision protocols is needed. Incentive-based supervision for probationers is a rehabilitative approach. This...Increasing Happiness at Work and Home, 8 hours
Increasing ones level of happiness can be done. Through the power of positive thinking, and other strategies used by theologians, physicists, therapists, and physicians this workshop will teach your participants...
Increasing Happiness at Work and Home, 8 hours (sworn & non-sworn)
new course Increasing ones level of happiness can be done. Through the power of positive thinking, and other strategies used by theologians, physicists, therapists, and physicians this workshop teaches participants...
Increasing Happiness at Work and Home, 8 hours (sworn & non-sworn)
new course Increasing ones level of happiness can be done. Through the power of positive thinking, and other strategies used by theologians, physicists, therapists, and physicians this workshop teaches participants...
Inmate Engagement Skills for Corrections Staff, 8 hours
new course Engaging the offender and advocating for positive outcomes is no longer solely a “programs” issue, and most correctional officers sense this change. The line level correctional officer plays...
Interacting with the Mentally Disordered, 8 hours
STC 920-72273 The most potent professional skill the probation officer has is his/her ability to interact effectively and engage the probationer. Increasingly, probationers are afflicted with mental disorders that can...
Interview Skills for Probation Officers, 8 hours
STC: 0920-031594 Savvy interviewing techniques are vital to navigating both investigations and supervision of probationers. Different types of interviews require different approaches; these are all explained, as are barriers to...
Issues for Armed POs, 8 hours
STC: 0920-080100 This course addresses vital workplace considerations as probation departments begin to create more armed positions. Beginning with a review of your department’s own policy & procedures regarding armed...
Jail Inmate vs. the Prison Inmate, 8 hours
STC: 0920-070457 Realignment changed the face of our county jails. This course outlines how the prison inmate and jail inmate differ in key areas: criminal sophistication, thinking, behavior, life history, and...
Juvenile and Adult Sex Crimes: Detection and Prevention
new class
Correctional and probation officers examine the critical role they play as the first line of defense in identifying, supervising, and preventing recidivism among juvenile and adult sex...Juvenile Domestic Violence, 8 hours
STC: 0920-031577 Reported violence among teens is growing. While the dynamics of violent relationships sometimes mirrors that of adults, understanding the particular psycho-social developmental stage of adolescents is critical in...
Juvenile Legislative/Case Update, 8 hours
New course This course focuses on new and existing legislation and case law that impact juveniles in community corrections and probation. Topics covered include newly enacted legislation, interpretation and application...
Juvenile Sex Offenders Behavior & Child Abuse Dynamics, 8 hours
STC: 0920-075768 This course provides clarity about differences and commonalities in adult and juvenile sex offender behaviors and uncovers environmental variables and risk factors. Also covered is interviewing offenders and...
Leadership for Everyone, 4 hours
STC: 0920-049985 Leadership is the opportunity and responsibility of every employee in creating a productive, safe and rewarding workplace. Learning about basic leadership skills allows each person to contribute regardless...
Leadership is Everyone’s Job, 8 hours
STC: 0920-047785 Leadership and creating a safe, productive and rewarding workplace is the responsibility of all employees; it is everyone’s job. Learning basic leadership skills allows each person to contribute....
Leadership is Everyone’s Job!, 8 hours
Leadership and creating a safe, productive and rewarding workplace is the responsibility of all employees; it is everyone’s job. Learning basic leadership skills allows each person to contribute. The Mission...
Legal Impact of AB109, 8 hours
STC: 0920-061951 Legal Impact of AB109 addresses specific sentencing and probation violation options regarding the non-violent, non-serious, non high-risk sex offenders and covers all exceptions. All variations of sentencing credits...
Lone Wolf Terrorism, 8 hours
This course defines terrorism and lone wolf terrorism, examines its history, and how lone wolves operate. Lone Wolf Terrorism uses modern, real-world case studies, and examines how law enforcement and...
Mandatory Reporters: Guidelines and Skills, 8 hours
new course The purpose of this scenario-based training is to provide probation officers solid, real-world information and strategies to recognize criminal activity indicators, such as domestic violence, elder abuse, sex...
Meetings That Move the Work Forward, 8 hours
We spend a great deal of time preparing for the work we do yet spend almost no time learning how to participate in or conduct a meeting that is part...
Mental Preparedness for Dangerous Situations and Youth in the Facilities, 4 Hours
STC: 0779 8204 This course equips facilities staff to be better prepared for a variety of potentially dangerous situations/youth. Apprehension is decreased when staff has more comprehensive planning and preparedness skill...
Mental Preparedness for Dangerous Situations and Youth in the Facilities, 8 hours
STC: 0991 5885 Facilities staff benefit from this mental preparedness course that equips them to be better prepared for a variety of potentially dangerous situations and youth. Apprehension is decreased...
Mental Preparedness for Dangerous Situations and Offenders: A Skills Enhancement Class, 8 hours
STC: 0920-067547 Probation staff benefit from this mental preparedness course that equips them to be prepared for a variety of potentially dangerous situations. Apprehension is decreased when staff has more...
Mentally Disordered Inmates: Effective Skills for Corrections Staff, 8 hours
STC: 0920-071277 Mentally disordered inmates are populating our jails in increased numbers. More are coming, and county jails must be equipped with well-trained staff. This course trains officers to navigate...
Mentally Disordered Kids in the Facilities: Effective Skills for Effective Staff, 8 hours
STC: 0920-061624 The relationship between youth and facilities staff has been proven to be a huge factor in that child's success: a fact veteran staff have known “in their gut”...
Mentally Disordered Probationers: Probation Officer Skills for Optimal Outcomes, 8 hours
STC: 0920-072273 The most potent professional skill the probation officer has is his ability to communicate effectively and engage the probationer. Increasingly, probationers are afflicted with mental disorders that can...
Mobile Devices and Social Media Investigation Techniques, 8 hours
STC: 0920-078245 Smart phones and mobile devices are hugely popular and have become “go-to tools.” Smart phones are used to make more than phone calls. Social media and photographic apps...
Motivational Interviewing, 4 hours
STC # 0312 8298 Motivational Interviewing (MI) is simple, outcome driven, and energy efficient. The probation officer (PO) seeks to create a professional alliance with the probationer, a collaborative working...
Motivational Interviewing, 8 hours
STC: 0920-036706 Motivational Interviewing (MI) is simple, outcome driven, and energy efficient. It is a central piece to Evidence-based Practice at the line staff level. The probation officer (PO) seeks...
Motivational Interviewing, 8 hours
STC# 920-36706 The success of evidence-based practices and strength-based assessment both require departments to excel at motivational interviewing, tying resources to case planning and the end result- intervening and getting...
Motivational Interviewing, 16 hours
STC# 0264 0212 The goal of motivational interviewing is to form a working relationship with a probationer. The end result of a working relationship with a probationer is to encourage...
Motivational Interviewing for Correctional Officers and Re-entry Staff, 8 hours
STC: 0920-036706 Motivational Interviewing (MI) is simple, outcome driven, and energy efficient. It is a central piece to Evidence-Based Practice. The re-entry staff person seeks to create a professional alliance,...
Motivational Interviewing for Facilities Staff, 8 hours
STC: 0920-070807 It is crucial for facilities staff to become proficient in Motivational Interviewing (MI) skills to be more effective with youth as well as be in alignment with a...
Motivational Interviewing 2: Advanced Skill Practice, 8 hours
STC: 0920-042816 Learning to use Motivational interviewing (MI) is a process, not an event. Becoming familiar with and using the relationship-building model often takes adjustment in a probation officer’s style...
Motivational Interviewing: Theory and Skill Practice, 8 hour
Motivational Interviewing is not a new concept for many who have worked in the chemical dependency field. They understand that “in your face” confrontation is counter productive, and leading rather...
Motivating Staff, Being Objective, and Leading the Next Generation, 4 hours
STC: 0920-052426 Strong leaders act on the belief that their own professional mission, above and beyond their Department’s Mission and Core Values , is to embrace and act on the...
Motivating Staff, Being Objective, and Leading the Next Generation, 4 hours
STC: 0920-052426 Strong leaders act on the belief that their own professional mission, above and beyond their Department’s Mission and Core Values , is to embrace and act on the...
Motivating Staff, Being Objective, and Leading the Next Generation, 8 hours
STC: 0920-061990 Strong leaders act on the belief that their own professional mission, above and beyond their Department’s Mission and Core Values , is to embrace and act on the...
Motivating Staff, Being Objective, and Leading the Next Generation, 8 hours
Strong leaders act on the belief that their own professional mission, above and beyond their Department’s Mission and Core Values , is to embrace and act on the notion of...
Myers Briggs Type Indicator (MBTI)
The Myers Briggs Type Indicator (MBTI) has a rich history dating back over 70 years when women were entering the workforce during WWII. The MBTI instrument continues to be the...
Negativity: Theirs, Yours & Ours, 8 hours (sworn & non-sworn)
STC: 0920-015423
Negativity in the workplace is a phenomenon that, in some organizations, has become a cultural norm. Negative thinking and behavior is a choice. In this course staff explore...
Negativity: Theirs, Yours and Ours, 8 hours (sworn & non-sworn)
STC: 0920-015423
Negativity in the workplace is a phenomenon that, in some organizations, has become a cultural norm. Negative thinking and behavior is a choice. In this course staff explore...
Officer Safety in Juvenile Facilities, 4 hours
STC: 0920-081139 This course covers topics that are paramount to officer safety in the daily duties of the Juvenile Corrections Officer. Discussion includes the value of regular scenario-based training, offender...
Officer Wellness for Effective Interactions, 8 hours
New course Using case studies, video, and practical, hands-on exercises, this course trains officers on the application of techniques that provide tools to promote healthy choices in everyday interactions based...
Opiate Epidemic, 4 Hours
STC: 0871 5481 Heroin deaths and opiate addiction are in the headlines again. Again, heroin and opiates are creating chaos and family tragedies in all demographics. Some demographics are new...
Opiate Epidemic Expanded and Updated, 8 hours
new course Heroin and fentanyl overdoses and opiate addiction alarmingly have become a reality and a fear for parents, adults, and anyone addicted to prescription pain pills. After prescriptions...
Optimizing Situational Awareness: Reducing Risk, 8 hours
STC: 0920-082141 Situational awareness begins with the process of collecting timely, relevant, and accurate information of the environment. However, what are often neglected are the human factors that increase error...
Optimizing Situational Awareness: Reducing Risk, 8 Hours
STC: 0920-082141 Probation and corrections officers can reduce risk by considering both general and positive psychological research, stress research, studies on work performance, and sleep deprivation, and situational awareness concepts...
Organizational Skills for All Staff, 8 hours
Some days it feels like there is more information than can ever be organized and managed. The piles on one’s desk can feel like they get higher not shorter. Increasingly,...
Organizational Skills for Peak Performance, 8 hours (sworn & non-sworn)
STC: 0920-052481 Some days it feels like there is more information than can ever be organized or managed. The piles on one's desk can seem to get higher instead of...
Organizational Skills for Peak Performance, 8 hours (sworn & non-sworn)
STC: 0920-052481 Some days it feels like there is more information than can ever be organized and managed. The piles on one’s desk can seem like they get higher instead...
Partnering with Service Providers: Working Smarter not Harder to Support Behavior Change, 8 hours
STC: 0920-070886 Probation officers (POs) partner most effectively with service providers when POs work from the perspective of how a specific service addresses a specific criminogenic need. This class provides...
Personal Effectiveness: Strategies for Living Well, 8 hours
In this course, participants identify their strongest skills and capabilities as well as define their stressors, problem areas, and personal pitfalls. The instructor facilitates participants to develop approaches that improve...
Personal Effectiveness: Strategies for Living Well, 8 hours (sworn & non-sworn)
STC: 0920-062013 In this course, participants identify their strongest skills and capabilities as well as define their stressors, problem areas, and personal pitfalls. Our trainers facilitate participants to develop approaches...
Personal Effectiveness: Strategies for Living Well, 8 hours (sworn & non-sworn)
STC: 0920-062013 In this course, participants identify their strongest skills and capabilities as well as define their stressors, problem areas, and personal pitfalls. Our trainers facilitate participants to develop approaches...
Positive Confrontation: The Alternative to Force, 8 hours
STC: 0920-020334 Confrontation does not have to mean “getting in someone’s face.” Verbal skills are a safe and viable alternative to force, when you know how to use them. Designed...
Positive Confrontation: The Solid Alternative to Force, 8 hours
STC: 0920-020334 Use of force can cost the department: liability, injury, energy, time, and paperwork. Verbal skills and physical deportment are safe and viable when officers deploy them efficiently and...
Post-Traumatic Stress Disorder, 8 hours
STC: 0920-038524
This course helps to create clarity about the characteristics of Post-Traumatic Stress Disorder. It explores the elements of stress-related traumatic incidents, including occupational stress. Post-Traumatic Stress Disorder sheds...
Post-Traumatic Stress Disorder, 8 hours
STC: 0920-038524 This course helps to create clarity about the characteristics of Post-Traumatic Stress Disorder (PTSD). It explores the elements of stress-related and traumatic incidents, including the real occupational stress...
Power Skills for Promotion, 8 hours
STC: 0920-049391 This hands-on course exposes participants to the skills, information, and practice needed to get noticed on the job, be leaders, and do well in interviews. Participants are given...
Power Skills for Promotion, 16 hours
This hands-on course exposes participants to the skills, information, and practice needed to get noticed on the job, be leaders, and do well in interviews. Participants are given the opportunity...
Power Skills for Promotion, 16 hours (non-sworn)
This hands-on course exposes participants to test-taking skills and testing test-taking readiness. Also, they learn how to get noticed on the job, be leaders, and do well in interviews. Participants...
Power Skills for Promotion, 16 hours (non-sworn)
This hands-on course exposes participants to test-taking skills and testing test-taking readiness. Also, they learn how to get noticed on the job, be leaders, and do well in interviews. Participants...
Practical Customer Service Skills, 4 hours
Public sector employees may not always think of themselves as customer service providers. This course teaches the skills needed to achieve customer service excellence and explores the impact of interpersonal...
PREA – Booster, 4 hours (sworn & non-sworn)
new course The Prison Rape Elimination Act (PREA) was signed into law September 4, 2003. It supports the elimination, reduction and prevention of sexual assault within the corrections systems. The...
PREA Overview, 8 hours
STC: 0920-065938 This course delivers an interesting and comprehensive overview of the Federal Prison Rape Elimination Act (PREA) and the department requirements to be in compliance with the PREA standards....
Preventing Sexual Harassment, 4 hours
STC:0920-047566 This course educates and trains staff to be able to identify and prevent sexual harassment. Staff learn their's department policy and practice communication strategies that stop sex harassment behavior....
Preventing Sexual Harassment, 4 hours
STC: 0920-047566 This course educates and trains staff to be able to identify and prevent sexual harassment. Staff learn their's department policy and practice communication strategies that stop sex harassment...
Probation Ethics, Redefined, 4 hours
STC: 0920-061873 A more accelerated version of the eight-hour course, Probation Ethics, Redefined, 4 hours creates dialogue within the probation culture by examining staff behavior within the context of several...
Probation Ethics, Redefined, 8 hours
STC: 0920-061285 Created specifically for California probation departments during a period of dynamic culture change, this course re-examines ethics within the probation culture by examining staff behavior within the context...
Probation Officer Safety and Tactics, 8 hours
STC: 0920-048776 Probation Officer Safety and Tactics, 8 hours equips probation officers with the tools required to maintain the correct mindset to practice safety and the appropriate and effective physical...
Problem Solving and Resourcefulness for Probation Staff, 8 hours
STC: 0920-072378 This course trains probation staff how to be more resourceful and exposes them to real-world problem solving skills. Identifying, developing, and nurturing untapped resources in the community is...
Procedural Justice, 8 hours
This course provides officers a broader awareness of procedural justice and its core principles; provides practical steps to integrate procedural justice core principles into organizational decision making and policy; and...
Procedural Justice: Reducing Implicit Bias, 8 hours
new course The extent to which members of the public have trust and confidence in the work of officers directly results from the perception that the officers are honest and...
Procedural Justice: Reducing Implicit Bias, 8 hours
new course The extent to which members of the public have trust and confidence in the work of officers directly results from the perception that the officers are honest and...
Professional Conduct in Juvenile Facilities, 4 hours
new course This abbreviated course discusses, reviews, and examines the relationship between staff’s professional and personal conduct and the department’s ability to do its job safely and effectively. Staff examine...
Professional Conduct and Workplace Coping Skills For Correctional Officers: Hitting The Reset Button 4 hours
STC: 0920-061651 This course discusses, reviews, and examines the relationship between staff’s professional and personal conduct and the department’s ability to do its work well. Jail staff reflect on their...
Professional Conduct and Workplace Coping Skills For Correctional Officers: Hitting The Reset Button, 8 hours
STC: 0920-061263 This course discusses, reviews, and examines the relationship between staff’s professional and personal conduct and the department’s ability to do its work well. Jail staff reflect on their...
Professional Conduct and Workplace Coping Skills For Facilities Staff: Hitting The Reset Button, 8 hours
STC: 0920-061263 This course discusses, reviews, and examines the relationship between staff’s professional and personal conduct and the department’s ability to do its job safely and effectively. Staff examine the...
Realistic Expectations: Staying Centered on the Job, 8 hours
Working with clients who may have multiple challenges, with limited resources and often resistant to changing, may take its toll on the helping professionals who work with them. To create...
Relapse Prevention and Working With Change Stages, 4 hours
STC: 0920-061627 Behavior change is a process, not an event: it often does not happen in a linear way. Many successful probationers experience behavior change as a dynamic process, in a...
Relapse Prevention and Working with Change Stages -Correctional Officers and Re-entry Staff, 4 hours
STC: 0920-061627 Behavior change is a process, not an event: it may not happen in a linear way. Many successful offenders experience behavior change as a dynamic process, in a...
Resiliency and Wellness in Community Corrections
As a community corrections professional, it is crucial to reflect on the depth and intensity of commonplace emotional stress and trauma of the typical career path. By some, there can...
Reviewing the Written Work of Others, 8 hours
STC: 0920-062288 This course provides a systematic approach to reviewing reports and documents written by staff. Supervisors learn how to assess their staff's written work: sentence and paragraph structure, grammar,...