- From the instant the training session starts participants are learning whether online or in person. We activate their thirst from the moment the course begins and spend the session quenching it.
- People love to learn. It should be exciting and fun. When learners are engaged, they experience the thrill of learning. Our instructors respecting their mind, their time, and their career.
- Specific courses are regularly customized to suit the needs of the departments we serve, and we get excellent feedback because we have taken the time to understand the material we are covering, even if it is technical and considered mandatory.
- Completing course evaluations is a staple, and our own improvements often come from attendees’ reflections. We learn from you too! Our team is always looking for ways to make learning more efficient with mindfulness toward retention and usefulness.
- Can they use this skill/information tomorrow? That’s a question we are constantly asking ourselves. It works and helps us hone and discard information and content that isn’t needed.
- Adult learning theory including cooperative learning and focusing on best practices is a deliberate strategy and practice we use with ease and cooperation.
New-Team
James Hill
Trainer
James Hill is a Juvenile Hall Supervisor with over 23 years of experience. He helped develop the curriculum and teaches Juvenile Corrections Officers’ Core, teaching Prosocial Skills and Peace Officers Standards and Training courses for the Santa Clara County Probation Department.
Mike Raneses
Trainer
Mike Raneses is a 45-year veteran of California law enforcement: he has experience as a deputy sheriff and sergeant with the Los Angeles County Sheriff’s Department, a probation officer with the Orange County Probation Department, and a parole agent with the California Department of Corrections.

