Category: Professional Grade Workplace Skills & Professional Communication

STC: 0920-026476 Each of the generational groups has a different value system and way of experiencing the world and the workplace. This course is tailored to fit your…

STC: 031-13424 Building rapport with youth and using simple behavior modification strategies prepares juvenile facilities staff to interact and work with kids more safely and effectively. Facilities staff identify challenges…

STC: 0920-037027 Building rapport with youth and using simple behavior modification strategies prepares juvenile facilities staff to interact and work with youth more safely and effectively. Staff identify challenges they experience…

STC: 071-82195 All probation departments in our state share common visions- to create a safe, trusting, and inclusive environment developing a culture of trust and maintaining positive morale….

STC: 0920-008245 Juvenile Facilities staff examine their own value systems while, at the same time, discuss challenges that detained youth face daily. Participants learn, practice, and retain behavior modification communication…

STC: 0920-008224 Probation department supervisors identify and discuss current communication practices between staff and youth. Supervisors assess their own communication styles and practices that impede a positive and…

STC: 0920-038753 This course addresses unmanaged conflict. Participants discuss unresolved workplace conflicts that often have disastrous consequences: increased anxiety, anger, intimidation, blame, resentment, and loss of productivity. The…

STC: 920-79162 Values and life experience play a big part in how we interact at work. Whether we are line level staff, supervisors, or department managers, most of…

STC: 0920-026477 What are the root causes of stress in your work life? This class affords the opportunity to examine stressors that lower your productivity; affect job satisfaction,…

new course The course provides the foundation in psychology, communication, and motivation necessary for effective interviewing including a systematic review of interview preparation, rapport building, question construction; overcoming…

STC: 0920-040005 Criminal research shows that criminal behavior may be a result of experiences that began early in life. Criminal Personality explores how the family unit can produce a criminal,…

STC: 0920-037033 This vital course imparts to facilities staff a volume of information about how to identify and interpret warning signs and triggers. Oppositional Defiant Disordered minors, those…

STC: 920-40313 In this advanced customer service skills course, participants are shown that all internal and external contacts are customers: “clients,” line staff, managers, and professional support staff….

STC: 0920-069668 This course covers practical application and training in the departmentally approved physical restraint techniques and defensive tactics. Also covered is the department’s “offender control” policy and positive…

STC: 0156 6502 In this course learners are exposed to Dialectical-Based Therapy skills including core mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness. Participants learn how to best…

STC: 004-74558 The course Diversity, Equity and Inclusion scrutinizes potential stereotypes or implicit biases staff might hold toward groups including African American, Latinx, LGBTQ+, repeat offenders; those with disabilities…

STC: 03374257 Working as a corrections officer, DPO, middle manager, or an executive officer in a probation setting demands effective, professional grade communication styles and skill sets. The…

STC: 091-92530 Competent probation officers must possess exceptional interpersonal skills, in addition to successfully managing the rigors of a diverse caseload. With the skills that help officers regulate…

STC: 0920-027575 This course reviews the mechanics and theory base of the cognitive interview model universally used by law enforcement personnel. The course aids participants in identifying unique…

STC: 0920-014651 In this leadership course, department personnel get the opportunity and guidelines to learn the processes needed to redefine and/or create new programs, policies, and procedures. Learners…

STC: 0920-045498 Each of these generational groups has a different value system and way of seeing the world! Different doesn’t have to mean wrong! This course gives participants the…

This course trains staff to deal effectively with four types of toxic co-worker: those employees with entitlement attitudes, the negative complainers, the non-team players, and the toxic talkers…

STC: 0920-031594 Savvy interviewing techniques are vital to navigating both investigations and supervision of probationers. Different types of interviews require different approaches; these are all explained, as are…

STC: 0920-080100 This course addresses vital workplace considerations as probation departments begin to create more armed positions. Beginning with a review of your department’s own policy & procedures…

We spend a great deal of time preparing for the work we do yet spend almost no time learning how to participate in or conduct a meeting that…

STC: 0920-078245 Smart phones and mobile devices are hugely popular and have become “go-to tools.” Smart phones are used to make more than phone calls. Social media and…

STC: 0920-052481  Some days it feels like there is more information than can ever be organized and managed. The piles on one’s desk can seem like they get…

STC: 0920-049391 This hands-on course exposes participants to the skills, information, and practice needed to get noticed on the job, be leaders, and do well in interviews. Participants…

STC: 0920-072378 This course trains probation staff how to be more resourceful and exposes them to real-world problem solving skills. Identifying, developing, and nurturing untapped resources in the…

STC Number: 0920-026035 In today’s climate of rapid change, early retirement, and faster promotions, staff need additional methods to manage their workloads. This course focuses on creating a…

STC: 0920-015426 Much of what staff learn, they learn on the job from years of experience doing the job well. This priceless experience should be transferred to new…

STC: 0920-067254 Evidence-based practice calls for the effective use of cognitive/behavioral treatment methods to be used with probationers. For probation officers to be effective, they need to understand…

STC: 0920-018211 This course is designed to facilitate staff at all levels to come together and reflect on how they work as a team. Since the mission statement…

STC: 0920-016233 Team Building facilitates all levels of staff to unite and reflect on how they work together as a team. This course takes a look at how…

STC: 0920-016853 Time, Case, and Self-Management shows participants how to carve extra time out of their day so that they can more effectively and efficiently manage their caseload….

STC: 808-998921 Probation officers are consistently exposed to clients who present with psychological, mental, and behavioral issues. Dealing and interfacing with clientele with these stressors can lead to…

Understanding the Lesbian, Gay, Bisexual, Transgender (LGBT) Issues, 8 hoursLesbian, Gay, Bisexual, Transgender (LGBT) basic understanding is important in today’s diverse American culture. This course helps participants gain…

STC: 080-93166 Conflict is normal and healthy in human relationships; however, it does not have to end up in a win—lose situation. We teach you how to have…