Ten Common Leadership Challenges: Ten Solutions, 8 hours
This era of rapid change, early retirement, and faster promotions leaves many supervisory personnel without the necessary skills to handle common challenges. This course identifies the “problem employee,” develops a personal survival plan, and teaches concrete strategies to address problematic situations: supervising a “friend,” supervising someone passed over for a promotion, supervising people who “go behind your back;” older and much younger employees; employees who constantly bicker; and employees with serious personal problems. Managers can also be a challenge. Learn strategies for dealing with managers who avoid conflict, micromanage, and/or throw temper tantrums. This course offers the participant a strategy to get a handle on “rumor control” and a strategy to foster inter-department cooperation. This is a solid leadership course with a tremendous amount of take-away value.