Courses

STC: 0920-014651 In this leadership course, department personnel get the opportunity and guidelines to learn the processes needed to redefine and/or create new programs, policies, and procedures. Learners practice the communication skills necessary to move forward with new ideas and create a framework for implementing a cultural change in any organization. From problem to idea, this course helps the organization facilitate change. This is a highly customizable course.

STC: 0920-031593 Domestic or Relationship Violence embeds itself in the family system and includes other victims. Instruction in the most current methods of intervention and treatment resources create a high-impact training day. Participants examine power and control dynamics and take away knowledge of the cycle of violence as it affects the entire family system including children. This robust course is engaging and insightful.

new course Many probation departments have “armed up” over recent years. Training for use of a firearm takes a lot of training hours, a fact that may produce the effect of overemphasizing its role in probation’s stated mission. Interpersonal skills and communication is still the main tool of probation work. Supporting and engaging probationers to successfully fulfill their grants is still the red meat of the work. Probation’s role is unique. POs (armed or not)

STC: 0920-045498 Each of these generational groups has a different value system and way of seeing the world! Different doesn’t have to mean wrong! This course gives participants the knowledge to understand the different views and world experience of each group as well as the impact of the preceding generation. Concrete management strategies, communication tips and suggestions of what doesn’t work are included. There is an opportunity to problem solve using case studies.

STC: 0920-038739 This course teaches participants how to understand and cope with rapid change in both their own lives and in the professional environment of Corrections. The focus is on the dynamics of change and resistance to it. Participants learn ways to stay focused and productive and techniques to cope with the fear, loss, and stress that often accompany change. Using the techniques learned, participants are more able to embrace the rapid changes taking place

STC: 0920-062457 This high impact, extremely interactive and useful course uses real scenarios to review the fundamentals of officer safety while ensuring effective, legal searches of dwellings and cars, etc. Preparation, reading and entering the home, the “why’s” behind all the safety DOs and DON’Ts are covered in detail. This tactics and evidence course creates mental readiness for all safety hazards as officers are taught to read “red flags” and respond quickly and efficiently. This

STC: 0920-074181 This course trains staff to deal effectively with four types of toxic co-worker: those staff with entitlement attitudes, the negative complainers, the non-team players, and the “toxic talkers” who create rumors and gossip. Staff members must be able to get their work done and move the department’s mission forward, and for some staff, toxic co-workers create more stress and anxiety than the offenders or the workload itself. This course trains staff to work and communicate

STC: 0920-074181 This course trains staff to deal effectively with four types of toxic co-worker: those staff with entitlement attitudes, the negative complainers, the non-team players, and the “toxic talkers” who create rumors and gossip. Staff members must be able to get their work done and move the department’s mission forward, and for some staff, toxic co-workers create more stress and anxiety than the offenders or the workload itself. This course trains staff to work and communicate

This course trains staff to deal effectively with four types of toxic co-worker: those employees with entitlement attitudes, the negative complainers, the non-team players, and the toxic talkers who create rumors and gossip. Staff members must be able to get their work done and move the department’s mission forward, and for some employees, toxic co-workers create more stress and anxiety than their workload or the interactions they experience with those they serve (“clients”) in the

new course This four-hour course meets the requirement for law enforcement training as mandated in California’s Proposition 35. The curriculum was developed directly from the Train the Trainers curriculum provided by the Orange County Human Trafficking Task Force and covers key areas: an introduction to human trafficking, California human trafficking laws, Federal laws, victimology, resources, and the “best practices” collaborative model approach to addressing human trafficking issues in our communities from the law enforcement perspective. This

STC: 0920-073235 This course teaches participants about the dark realities of the hidden, underground world of modern-day slavery. Many Americans do not know the extent to which human trafficking is alive in this country and internationally. The numbers of American citizens and Foreign Nationals, many of them children, are shocking and incomprehensible. Many suffer as sex slaves and forced laborers: they supply what seems to be a relentless demand in our American cities, farms, businesses,

STC: 0920-073235 This course teaches participants about the dark realities of the hidden, underground world of modern-day slavery. Many Americans do not know the extent to which human trafficking is alive in this country and internationally. The numbers of American citizens and Foreign Nationals, many of them children, are shocking and incomprehensible. Many suffer as sex slaves and forced laborers: they supply what seems to be a relentless demand in our American cities, farms, businesses,

This course teaches participants about the dark realities of the hidden, underground world of modern-day slavery. Many Americans do not know the extent to which human trafficking is alive in this country and internationally. The numbers of American citizens and foreign nationals, many of them children, are shocking and incomprehensible. Many suffer as sex slaves and forced laborers: they supply what seems to be a relentless demand in our American cities, farms, businesses, and –

STC: 0920-031570 Addiction to alcohol and/or drugs affects not only the user but those around him or her. Probation officers learn to quickly screen a probationer for alcohol/drug abuse/dependence in a non-confrontational way and determine the probable level of care needed. They become familiar with common treatment strategies used and determine the role and importance of 12-Step Programs in full recovery. Varieties and classifications of drugs are covered in detail; furthermore, the course ties personality

Writing skills can be a big workplace challenge for non-native English speakers. Improving Writing Skills for Non-Native Speakers reviews the smallest building blocks of written English with focused grammar review and sentence and paragraph construction. Conquer those tricky contractions and possessive nouns! Practice correct usage of prepositional phrases, as well writing concise, complete sentences with appropriate punctuation. Many resources are shared, so the participant leaves with a roadmap to enhancing their learning outside the classroom.

STC: 0920-026041 Writing skills can be a big workplace challenge for non-native English speakers. Improving Writing Skills for Non-Native Speakers reviews the smallest building blocks of written English with focused grammar review and sentence and paragraph construction. Conquer those tricky contractions and possessive nouns! Practice correct usage of prepositional phrases, as well writing concise, complete sentences with appropriate punctuation. Many resources are shared, so the participant leaves with a roadmap to enhancing their learning outside

new class   Many probationers are not taking their court-appointed supervision seriously, and a demand for updated supervision protocols is needed. Incentive-based supervision for probationers is a rehabilitative approach. This approach focuses on motivating the probationers with obtainable goals and positive reinforcement. This reinforcement helps the probationer meet/exceed their probation conditions. Adequate incentives-based supervision enhances community citizens’ potential while reducing the probability of a probation violation. The probation officer tailors probation conditions. Each probation grant

Increasing ones level of happiness can be done. Through the power of positive thinking, and other strategies used by theologians, physicists, therapists, and physicians this workshop will teach your participants how to develop happier lives, more fulfilled lives. Happiness can spread throughout your organization, and have a positive effect on everyone. This course can have a robust effect on participants’ professional and personal lives, with the potential to improve their communication skills; increase their daily

new course Increasing ones level of happiness can be done. Through the power of positive thinking, and other strategies used by theologians, physicists, therapists, and physicians this workshop teaches participants how to develop happier lives, more fulfilled lives. Happiness can spread throughout your organization, and have a positive effect on everyone. This course can have a robust effect on participants’ professional and personal lives, with the potential to improve their communication skills; increase their daily

new course Increasing ones level of happiness can be done. Through the power of positive thinking, and other strategies used by theologians, physicists, therapists, and physicians this workshop teaches participants how to develop happier lives, more fulfilled lives. Happiness can spread throughout your organization, and have a positive effect on everyone. This course can have a robust effect on participants’ professional and personal lives, with the potential to improve their communication skills; increase their daily

new course Engaging the offender and advocating for positive outcomes is no longer solely a “programs” issue, and most correctional officers sense this change. The line level correctional officer plays a vital role in advocating for positive outcomes and bridging the gap of “us vs. them” mentality. This means all custody, programming staff, civilian staff, volunteers, and contract providers have a working understanding and a beginning competency with the comprehensive team approach. Reinforcing the tone

STC 920-72273 The most potent professional skill the probation officer has is his/her ability to interact effectively and engage the probationer. Increasingly, probationers are afflicted with mental disorders that can be very perplexing to staff. This course teaches probation officers how to navigate. Probation officers and Facilities professionals learn to identify the behaviors that are associated with mental disorders and select the communication strategies that are most effective. This course also helps build empathy, understand

STC: 0920-031594 Savvy interviewing techniques are vital to navigating both investigations and supervision of probationers. Different types of interviews require different approaches; these are all explained, as are barriers to getting good information. Conducting the actual interview is explained in detail as is active listening to elicit maximum information. Body language, avoidance of eye contact, voice fluctuations, and other behaviors are discussed and given meaning. Participants learn and practice effective interviewing skills.

STC: 0920-080100 This course addresses vital workplace considerations as probation departments begin to create more armed positions. Beginning with a review of your department’s own policy & procedures regarding armed officers and liability concerns, the focus is providing useful insight to officers about the reality of carrying a firearm. The key focus areas are the moral/ethical concerns, the psychological impact of carrying/using a firearm, plus the civil liability for POs. Scenarios are used to encourage

STC: 0920-070457 Realignment  changed the face of our county jails. This course outlines how the prison inmate and jail inmate differ in key areas: criminal sophistication, thinking, behavior, life history, and self-perception. The course also addresses the particular challenge of meeting their differing needs simultaneously. The Jail Inmate vs. The Prison Inmate takes the mystery out of their differences and provides insight and skills for line level correctional staff and support staff to use immediately on

new class   Correctional and probation officers examine the critical role they play as the first line of defense in identifying, supervising, and preventing recidivism among juvenile and adult sex offenders. Officers are trained to recognize the psychological, emotional, and behavioral patterns associated with sexual predation, including risk factors such as unresolved trauma, cognitive distortions, grooming behaviors, impulsivity, and deviant sexual behaviors. This course equips participants with the skills to detect early signs of precursor

STC: 0920-031577 Reported violence among teens is growing. While the dynamics of violent relationships sometimes mirrors that of adults, understanding the particular psycho-social developmental stage of adolescents is critical in this context. This course addresses the particular role that love relationships play in teens’ lives; the importance of peers is stressed as well as ways of communicating with teens so that they are able to “hear” the message. Components of teen prevention and education programs

New course This course focuses on new and existing legislation and case law that impact juveniles in community corrections and probation. Topics covered include newly enacted legislation, interpretation and application of new legislation, the responsibilities of juvenile probation personnel, and how agencies can implement changes within their policies and procedures to come into compliance with legislative changes. A case law update is provided, summarizing recent case law decisions affecting probation and juvenile corrections. There is

STC: 0920-075768 This course provides clarity about differences and commonalities in adult and juvenile sex offender behaviors and uncovers environmental variables and risk factors. Also covered is interviewing offenders and their families. Role of probation covered. Course covers role of probation in abuse investigations and teaches the four main types of abuse.

STC: 0920-049985 Leadership is the opportunity and responsibility of every employee in creating a productive, safe and rewarding workplace. Learning about basic leadership skills allows each person to contribute regardless of position or seniority. The Mission Statement of an organization drives its programs and defines ways that staff commit to be with probationers, community citizens, and one another. To create an optimal and enjoyable workplace requires teamwork. Participants identify challengers and learn about the components

STC: 0920-047785 Leadership and creating a safe, productive and rewarding workplace is the responsibility of all employees; it is everyone’s job. Learning basic leadership skills allows each person to contribute. The Mission Statement of an organization drives programs and defines ways that staff interact with probationers and coworkers. Creating this kind of workplace requires authentic teamwork. Participants learn the components of leadership, teamwork, and effective ways to complete projects and/or assignments.

Leadership and creating a safe, productive and rewarding workplace is the responsibility of all employees; it is everyone’s job. Learning basic leadership skills allows each person to contribute. The Mission Statement of an organization drives programs and defines ways that staff interact with “clients” and co-workers. Creating this kind of workplace requires authentic teamwork. Participants learn the components of leadership, teamwork, and effective ways to complete projects and/or assignments.

STC: 0920-061951 Legal Impact of AB109 addresses specific sentencing and probation violation options regarding the non-violent, non-serious, non high-risk sex offenders and covers all exceptions. All variations of sentencing credits that have occurred over the last two years are taught, as is a review of determinant sentencing law. The course answers questions regarding changes, including emerging amendments to AB109, and provides managers, supervisors and line staff the opportunity to learn, practice with, and discuss legal

This course defines terrorism and lone wolf terrorism, examines its history, and how lone wolves operate. Lone Wolf Terrorism uses modern, real-world case studies, and examines how law enforcement and probation can effectively deal with them and better safeguard their personnel and resources. The course covers terrorist ideology and the terrorist’s vulnerabilities and how to exploit them. Participant centered; this course is a powerful, detailed course taught by an expert in terrorism.

new course The purpose of this scenario-based training is to provide probation officers solid, real-world information and strategies to recognize criminal activity indicators, such as domestic violence, elder abuse, sex crimes, child abuse, and narcotics during their home visits, follow-up discussions, and investigations. This course thoroughly covers legal responsibilities as “mandatory reporters,” to provide for both the immediate protection of and for the longer-term assistance with victims who are associated with the probationer (family member(s),

We spend a great deal of time preparing for the work we do yet spend almost no time learning how to participate in or conduct a meeting that is part of the process of getting the work done. Budget and time constraints make it crucial that every meeting be productive. Many people groan at the idea of another meeting because they are often mismanaged, get off track, are interrupted, take too much time, have unclear

STC: 0779 8204 This course equips facilities staff to be better prepared for a variety of potentially dangerous situations/youth. Apprehension is decreased when staff has more comprehensive planning and preparedness skill discipline. This course enhances confidence because staff has more insight, strategies, and ability to approach a variety of potentially dangerous, violent situations with professionalism and control. This class is scenario-based and focuses on officer verbal skills, knowledge of one’s surroundings, and common attempts at deception

STC: 0991 5885 Facilities staff benefit from this mental preparedness course that equips them to be better prepared for a variety of potentially dangerous situations and youth. Apprehension is decreased when staff have more comprehensive planning and preparedness skill discipline. This course creates more confidence because staff have more insight, strategies, and ability to approach a variety of potentially dangerous, violent situations with professionalism and control. This class replaces apprehension with solid real-life skills and

STC: 0920-067547 Probation staff benefit from this mental preparedness course that equips them to be prepared for a variety of potentially dangerous situations. Apprehension is decreased when staff has more comprehensive planning and preparedness skill discipline. This course creates more confident field officers who have the insight, strategies, and ability to approach a variety of potentially violent situations with professionalism and control. This course replaces offender apprehension with solid real-world skills and abilities. It is very scenario-based

STC: 0920-071277 Mentally disordered inmates are populating our jails in increased numbers. More are coming, and county jails must be equipped with well-trained staff. This course trains officers to navigate this confusing inmate. Staff learn to identify behaviors that are associated with a variety of mental disorders and select the best communication strategies associated with those behaviors. This course reduces liability by training officers how NOT to respond to certain behaviors and trains them to

STC: 0920-061624 The relationship between youth and facilities staff has been proven to be a huge factor in that child’s success: a fact veteran staff have known “in their gut” forever. There are now more mentally disordered youth in our facilities than ever before, so California’s juvenile facilities must respond by providing skills training. This course trains staff how to navigate this confusing child. Staff learn to identify behaviors that are associated with mental disorders

STC: 0920-072273 The most potent professional skill the probation officer has is his ability to communicate effectively and engage the probationer. Increasingly, probationers are afflicted with mental disorders that can be very perplexing to staff. This course teaches probation officers how to navigate. Probation officers learn to identify the behaviors that are associated with mental disorders and select the communication strategies that are most effective. This course also helps participants build empathy, understand mental illness,

STC: 0920-078245 Smart phones and mobile devices are hugely popular and have become “go-to tools.” Smart phones are used to make more than phone calls. Social media and photographic apps like Facebook, Instagram, Twitter, SnapChat, and TikTok, in addition to GPS functions, video capability, email, and browser history have made offenders’ devices a treasure trove of information for the investigator or supervision PO. Mobile Devices and Social Media Investigation Techniques provides the investigator with practical

STC # 0312 8298 Motivational Interviewing (MI) is simple, outcome driven, and energy efficient. The probation officer (PO) seeks to create a professional alliance with the probationer, a collaborative working relationship.This interview style and PO skill set allows for problem solving and creates competency while placing personal responsibility on the probationer. This course provides the PO with the language that guide probationers through the stages of change. This is an active booster course.

STC: 0920-036706 Motivational Interviewing (MI) is simple, outcome driven, and energy efficient. It is a central piece to Evidence-based Practice at the line staff level. The probation officer (PO) seeks to create a professional alliance, a collaborative working relationship. This interview style and PO skill set allows for problem solving and creates competency and personal responsibility in the probationer. The course integrates the role of MI in the case management process and gives the PO

STC# 920-36706 The success of evidence-based practices and strength-based assessment both require departments to excel at motivational interviewing, tying resources to case planning and the end result- intervening and getting probationers successfully out of the correctional system. The goal of motivational interviewing is to form a working relationship with a probationer. The end result of a working relationship with a probationer is to encourage compliance with the terms of probation and to successfully complete their

STC# 0264 0212 The goal of motivational interviewing is to form a working relationship with a probationer. The end result of a working relationship with a probationer is to encourage compliance with the terms of probation and to successfully complete their probation grant. With both adults and juveniles, the interview skill of the officer influences the motivation level of the probationer to change. This class instructs participants in motivational interview methods and techniques validated as

STC: 0920-036706 Motivational Interviewing (MI) is simple, outcome driven, and energy efficient. It is a central piece to Evidence-Based Practice. The re-entry staff person seeks to create a professional alliance, a collaborative working relationship. This professional communication strategy and interview style allows for problem solving and creates competency and personal responsibility in the offender. Professional-grade communication skills and empathic active listening skills are explored and practiced. A problem-solving model is provided that can be replicated

STC: 0920-070807 It is crucial for facilities staff to become proficient in Motivational Interviewing (MI) skills to be more effective with youth as well as be in alignment with a department goal in implementing Evidence-based Practice (EBP). The Motivational Interviewing for Facilities Staff course focuses on giving the participant the theoretical background of the MI process, where it fits in the Evidence-based Practice national movement, and their role in using it with youth. Facilities staff has time

STC: 0920-042816 Learning to use Motivational interviewing (MI) is a process, not an event. Becoming familiar with and using the relationship-building model often takes adjustment in a probation officer’s style and perception of the job itself. This course includes review of MI and its place in Evidence-based Practice, and participants self assess their own styles and abilities. Most importantly, they identify areas they’d like to improve. Active listening is revisited. This class is very active

Motivational Interviewing is not a new concept for many who have worked in the chemical dependency field. They understand that “in your face” confrontation is counter productive, and leading rather than lecturing a client to make different choices not only produces better outcomes, but is less work for the counselor. The goal of motivational interviewing is to form a collaborative working relationship with a client. The end result of this relationship is to encourage compliance

STC: 0920-052426 Strong leaders act on the belief that their own professional mission, above and beyond their Department’s Mission and Core Values, is to embrace and act on the notion of modeling, creating, and building a safe, productive, and rewarding workplace. Leaders consistently contribute in substantial ways; they see it as their professional responsibility. If mission statements and core values drive programs and behavior, true leadership is the human energy that makes that forward motion

STC: 0920-052426  Strong leaders act on the belief that their own professional mission, above and beyond their Department’s Mission and Core Values, is to embrace and act on the notion of modeling, creating, and building a safe, productive, and rewarding workplace. Leaders consistently contribute in substantial ways; they see it as their professional responsibility. If mission statements and core values drive programs and behavior, true leadership is the human energy that makes that forward motion possible. Authentic leadership

STC: 0920-061990 Strong leaders act on the belief that their own professional mission, above and beyond their Department’s Mission and Core Values, is to embrace and act on the notion of modeling, creating, and building a safe, productive, and rewarding workplace. Leaders consistently contribute in substantial ways; they see it as their professional responsibility. If mission statements and core values drive programs and behavior, true leadership is the human energy that makes that forward motion

Strong leaders act on the belief that their own professional mission, above and beyond their Department’s Mission and Core Values, is to embrace and act on the notion of modeling, creating, and building a safe, productive, and rewarding workplace. Leaders consistently contribute in substantial ways; they see it as their professional responsibility. If mission statements and core values drive programs and behavior, true leadership is the human energy that makes that forward motion possible. Authentic leadership propels change.

STC: 0920-015423 Negativity in the workplace is a phenomenon that, in some organizations, has become a cultural norm. Negative thinking and behavior is a choice. In this course staff explore their own experience of negativity and assess its impact. The instructor helps the participants identify the sources of negativity: the “clients,” the department or division, co-workers, and/or themselves. Participants acquire workplace survival skills and communication strategies to limit and manage personal and others’ toxic, negative

STC: 0920-015423 Negativity in the workplace is a phenomenon that, in some organizations, has become a cultural norm. Negative thinking and behavior is a choice. In this course staff explore their own experience of negativity and assess its impact. The instructor helps the participants identify the sources of negativity: the “clients,” the department or division, co-workers, and/or themselves. Participants acquire workplace survival skills and communication strategies to limit and manage personal and others’ toxic, negative

STC: 0920-081139 This course covers topics that are paramount to officer safety in the daily duties of the Juvenile Corrections Officer. Discussion includes the value of regular scenario-based training, offender “red flags” officers must read, and the importance of Officer’s Presence in controlling an incident. The goal of this course is to keep the officer safe on the job.

New course Using case studies, video, and practical, hands-on exercises, this course trains officers on the application of techniques that provide tools to promote healthy choices in everyday interactions based on accurately identifying, understanding, and managing personal emotions and the perceived emotions of others. Without the skills that help officers regulate their emotions, staff may engage in ineffective interactions that create miscommunication, a lack of productivity, a feeling of resentment and bias against coworkers, dysfunctional

STC: 0871 5481 Heroin deaths and opiate addiction are in the headlines again. Again, heroin and opiates are creating chaos and family tragedies in all demographics. Some demographics are new and surprising. This course is an in-depth look at the source, cultivation, distribution and sales of heroin and the other opiates, including prescription drugs. Opiate Epidemic includes the history of heroin and the opiates and the their latest trends. Also included is an exploration of

new course   Heroin and fentanyl overdoses and opiate addiction alarmingly have become a reality and a fear for parents, adults, and anyone addicted to prescription pain pills. After prescriptions run out, which is quickly because of the crackdown, counterfeit pills are increasingly sought and found. Many pills are now laced with fentanyl and, recently, xylazine. Some surprising demographics are new, and they are turning counterfeit pills into injectables. Others have begun to use heroin

STC: 0920-082141 Situational awareness begins with the process of collecting timely, relevant, and accurate information of the environment. However, what are often neglected are the human factors that increase error and risk, promote unsafe encounters, contribute to physical injuries, result in undue mental stress, reduce productivity at work, and increase personal problems. This course examines contemporary case studies, and uses videos, group breakout exercises, and lecture to provide clarity to probation and corrections officers so

STC: 0920-082141 Probation and corrections officers can reduce risk by considering both general and positive psychological research, stress research, studies on work performance, and sleep deprivation, and situational awareness concepts during day-to-day or high-risk incidents. Often neglected are the common human factors that increase error and risk, promote unsafe encounters, and contribute to physical injuries. The result may be undue mental stress, reducing work productivity, and increasing personal problems (that, in turn reduce situational awareness). Optimizing

Some days it feels like there is more information than can ever be organized and managed. The piles on one’s desk can feel like they get higher not shorter. Increasingly, information needs to be well managed to be used. There is only one solution to this daily stressor: developing the necessary skills needed to effectively manage time, information, and projects. In Organizational Skills for All Staff, participants identify their organizational weaknesses in a series of activities

STC: 0920-052481 Some days it feels like there is more information than can ever be organized or managed. The piles on one’s desk can seem to get higher instead of shorter. Increasingly, information needs to be well managed to be useful. There is one solution to a daily stressor: developing the necessary skills needed to effectively manage time, information, and projects. In Organizational Skills for Peak Performance, participants identify their organizational weaknesses in a series

STC: 0920-052481  Some days it feels like there is more information than can ever be organized and managed. The piles on one’s desk can seem like they get higher instead of shorter. Increasingly, information needs to be well managed to be understood. There is only one solution to this daily stressor: developing the necessary skills needed to effectively manage time, information, and projects. In Organizational Skills for Peak Performance, participants identify their organizational weaknesses in a

STC: 0920-070886 Probation officers (POs) partner most effectively with service providers when POs work from the perspective of how a specific service addresses a specific criminogenic need. This class provides POs with sets of well-constructed, open-ended questions, and POs practice with these questions at length in class. Asking specific, targeted questions that correspond with addressing specific criminogenic needs helps the offender to more easily make the connection between a program, the behavior change desired, and

In this course, participants identify their strongest skills and capabilities as well as define their stressors, problem areas, and personal pitfalls. The instructor facilitates participants to develop approaches that improve participant effectiveness at work, within their families, within important relationships, and in all the vital areas of their lives. The training focuses on individualized assessments and personal development content and reflection, ensuring participants know exactly how to capitalize on their current strengths and how to

STC: 0920-062013 In this course, participants identify their strongest skills and capabilities as well as define their stressors, problem areas, and personal pitfalls. Our trainers facilitate participants to develop approaches that improve effectiveness at work, within their families, within important relationships, and in all vital areas of their lives. The training focuses on individualized assessments and personal development content and reflection, ensuring participants know exactly how to capitalize on their current strengths and how to

STC: 0920-062013 In this course, participants identify their strongest skills and capabilities as well as define their stressors, problem areas, and personal pitfalls. Our trainers facilitate participants to develop approaches that improve their effectiveness at work, within their families, within important relationships, and in all vital areas of their lives. The training focuses on individualized assessments and personal development content and reflection, ensuring participants know exactly how to capitalize on their current strengths and how

STC: 0920-020334 Confrontation does not have to mean “getting in someone’s face.” Verbal skills are a safe and viable alternative to force, when you know how to use them. Designed for those who have the ability to use force but want only to use it as a last resort, positive confrontation defuses escalation and provides a safer environment for the officers and people with whom they interact. Use of force can create personal and organizational

STC: 0920-020334 Use of force can cost the department: liability, injury, energy, time, and paperwork. Verbal skills and physical deportment are safe and viable when officers deploy them efficiently and professionally. This refresher course focuses on defusing escalation and providing a safer environment for officers themselves, their co-workers, and inmates. This is a scenario-based, skills course that reviews and refreshes simple skills officers can and should use consistently.

STC: 0920-038524 This course helps to create clarity about the characteristics of Post-Traumatic Stress Disorder. It explores the elements of stress-related traumatic incidents, including occupational stress. Post-Traumatic Stress Disorder sheds light on the symptom constellations in stress disorders and teaches intervention strategies. The final module of the course explains how specifically to manage and interact with a co-worker or inmate diagnosed with this mental disorder.

STC: 0920-038524 This course helps to create clarity about the characteristics of Post-Traumatic Stress Disorder (PTSD). It explores the elements of stress-related and traumatic incidents, including the real occupational stress of staff. Post-Traumatic Stress Disorder sheds light on the symptoms in stress disorders and teaches intervention strategies. The final module of the course explains how specifically to manage a probationer diagnosed with this very real mental disorder.

STC: 0920-049391 This hands-on course exposes participants to the skills, information, and practice needed to get noticed on the job, be leaders, and do well in interviews. Participants are given the opportunity to evaluate and modify their professional image and determine what professional dress and image choices will most likely get them positive results. Activities are designed to show how professional success and personal happiness are directly linked to self-confidence. In addition, participants learn, review,

This hands-on course exposes participants to the skills, information, and practice needed to get noticed on the job, be leaders, and do well in interviews. Participants are given the opportunity to evaluate and modify their professional image and determine what professional dress and image choices will most likely get them positive results. Activities are designed to show how professional success and personal happiness are directly linked to self-confidence. In addition, participants learn, review, and practice

This hands-on course exposes participants to test-taking skills and testing test-taking readiness. Also, they learn how to get noticed on the job, be leaders, and do well in interviews. Participants are given the opportunity to evaluate and modify their professional image and determine what professional dress and image choices will most likely get them positive results. Activities are designed to show how professional success and personal happiness are directly linked to self-confidence. In addition, participants

This hands-on course exposes participants to test-taking skills and testing test-taking readiness. Also, they learn how to get noticed on the job, be leaders, and do well in interviews. Participants are given the opportunity to evaluate and modify their professional image and determine what professional dress and image choices will most likely get them positive results. Activities are designed to show how professional success and personal happiness are directly linked to self-confidence. In addition, participants

Public sector employees may not always think of themselves as customer service providers. This course teaches the skills needed to achieve customer service excellence and explores the impact of interpersonal staff relationships on customer service outcomes. Participants evaluate areas that work and areas that need improvement. The thrust of this course is skill building in the areas of identified weakness. The overall mission of the department is reviewed and the function customer service plays in

new course The Prison Rape Elimination Act (PREA) was signed into law September 4, 2003. It supports the elimination, reduction and prevention of sexual assault within the corrections systems. The law was designed and passed for a variety of reasons: to establish a zero-tolerance standard for the incidence of rape in prisons and juvenile detention facilities, make the prevention of rape a top priority in each institution; develop and implement national standards for the detection,

STC: 0920-065938 This course delivers an interesting and comprehensive overview of the Federal Prison Rape Elimination Act (PREA) and the department requirements to be in compliance with the PREA standards. Staff learn real-world skills to detect and prevent sexual abuse and sexual harassment both between residents and between staff and residents. Appropriate boundaries are covered. This course satisfies Federal regulations and is practical and thorough. Departments’ own policies are taught.

STC:0920-047566 This course educates and trains staff to be able to identify and prevent sexual harassment. Staff learn their’s department policy and practice communication strategies that stop sex harassment behavior. Role-play and film enable staff to practice with these skills.

STC: 0920-047566  This course educates and trains staff to be able to identify and prevent sexual harassment. Staff learn their’s department policy and practice communication strategies that stop sex harassment behavior. Role-play and film enable staff to practice with these skills.

STC: 0920-061873 A more accelerated version of the eight-hour course, Probation Ethics, Redefined, 4 hours creates dialogue within the probation culture by examining staff behavior within the context of several key areas: professional demeanor, professional relationships ethics; leadership ethics; and, fiscal ethics. This course examines the topic of professional ethics by engaging staff in a dialogue about what it means to move forward and how specific staff behaviors makes it possible for the department to

STC: 0920-061285 Created specifically for California probation departments during a period of dynamic culture change, this course re-examines ethics within the probation culture by examining staff behavior within the context of several key areas: ethical choices surrounding professional demeanor, ethics relative to the manager/supervisor, supervisor/line staff and staff/probationer relationship; the ethics surrounding the new realities of leadership; the ethical choices of all levels of staff surrounding department and innovation; and fiscal ethics. This course engages

STC: 0920-048776 Probation Officer Safety and Tactics, 8 hours equips probation officers with the tools required to maintain the correct mindset to practice safety and the appropriate and effective physical stances, etc. which ensure safety. Safe searches of dwellings, restraint techniques, striking instruments (baton) retention, gun retention, room searches as well as vehicle searches are covered in detail.

STC: 0920-072378 This course trains probation staff how to be more resourceful and exposes them to real-world problem solving skills. Identifying, developing, and nurturing untapped resources in the community is a vital ingredient to creating more opportunities for successful outcomes. This course trains probation officers to “think outside the box” by training them how to think about and create opportunities for their clients in their community. Problem solving skills, the ability to be innovative, and

new course The extent to which members of the public have trust and confidence in the work of officers directly results from the perception that the officers are honest and competent, and that they treat people fairly and respectfully. Conflicts can arise when individual values clash with others’ cultural norms. At the same time, internal work conflicts in the office, facilities, or in field settings often stem from a lack of understanding about “what makes

new course The extent to which members of the public have trust and confidence in the work of officers directly results from the perception that the officers are honest and competent, and that they treat people fairly and respectfully. Conflicts can arise when individual values clash with others’ cultural norms. At the same time, internal work conflicts in the office, facilities, or in field settings often stem from a lack of understanding about “what makes

new course This abbreviated course discusses, reviews, and examines the relationship between staff’s professional and personal conduct and the department’s ability to do its job safely and effectively. Staff examine the possible disconnect between the realities of their workplace culture and ideal standards of professional behavior.

STC: 0920-061651 This course discusses, reviews, and examines the relationship between staff’s professional and personal conduct and the department’s ability to do its work well. Jail staff reflect on their personal and professional boundaries and learn techniques that equip them to better achieve the intended results for themselves and their department.  Participants examine the possible disconnect between the realities of their workplace culture and ideal standards of professional behavior. How to effectively communicate with coworkers

STC: 0920-061263 This course discusses, reviews, and examines the relationship between staff’s professional and personal conduct and the department’s ability to do its work well. Jail staff reflect on their personal and professional boundaries and learn techniques that equip them to better achieve the intended results for themselves and their department.  Participants examine the possible disconnect between the realities of their workplace culture and ideal standards of professional behavior. How to effectively communicate with coworkers

STC: 0920-061263 This course discusses, reviews, and examines the relationship between staff’s professional and personal conduct and the department’s ability to do its job safely and effectively. Staff examine the possible disconnect between the realities of their workplace culture and ideal standards of professional behavior. Facilities and camp staff reflect on their personal and professional boundaries and learn techniques that better equip them to achieve the intended results. How to effectively communicate with co-workers and youth

Working with clients who may have multiple challenges, with limited resources and often resistant to changing, may take its toll on the helping professionals who work with them. To create a professional boundary, without damaging the relationship with the client, takes consistent self-monitoring. It is valuable to ask yourself, “Am I working harder than my client?” This class helps participants identify the behaviors that can lead to professional burn out. They practice strategies for individual

STC: 0920-061627 Behavior change is a process, not an event: it often does not happen in a linear way. Many successful probationers experience behavior change as a dynamic process, in a “three steps forward, two steps back” timeline. Research has provided the probation industry a step-by-step model, and this course teaches information and skills to identify where the probationer is in the stages of change. Monitoring and positively reinforcing desired behavior supports behavior change, and helping

STC: 0920-061627 Behavior change is a process, not an event: it may not happen in a linear way. Many successful offenders experience behavior change as a dynamic process, in a “three steps forward, two steps back” timeline. Research has provided the industry a step-by-step model, and this course teaches information and skills to identify where the offender is in the stages of change. Evidence-based practice is about behavior change. Monitoring and positively reinforcing desired behavior

As a community corrections professional, it is crucial to reflect on the depth and intensity of commonplace emotional stress and trauma of the typical career path. By some, there can be an illogical assumption that one can safely navigate the long-term career path without experiencing any destructive influences. It’s safe to assume there will be repetitive actions, scenarios, and case dynamics that have a residual memory of their own. This can create trauma for staff

STC: 0920-062288 This course provides a systematic approach to reviewing reports and documents written by staff. Supervisors learn how to assess their staff’s written work: sentence and paragraph structure, grammar, spelling, form, and content. They learn how to more efficiently read and analyze the content of reports and learn supportive methods to provide improvement feedback to staff that elevates the quality of their written work. This class is  particularly helpful for supervisors in new assignments.

STC: 0920-037997 To assist probation officers with their supervision duties, along with the government’s urgent desire to assist law enforcement in curbing recidivism, probationers typically surrender their Fourth Amendment rights as a condition of probation. Wading through the mountain of case law on the topic of warrantless searches can be cumbersome at best, so Search and Seizure demystifies these laws and separates “fact from fiction.” This course uses basic scenarios and case studies to clarify

0609 3125 This specialized course is designed to equip probation officers with the essential skills and legal knowledge to conduct effective, lawful searches of individuals on probation and their property. Officers will gain a deep understanding of the legal framework governing searches, including constitutional and procedural safeguards. Emphasis is placed on maintaining the balance between public safety and respecting individual rights. Participants will be trained in a variety of search techniques for homes, vehicles, electronic